Help
Support
Your Corner is made by Giggidy AB, Sweden. We are a small team and we read every message.
Email us: hello@giggidy.live
Tell us what happened and which phone you use. If it is about a booking, include the reference (it looks like YC-4F9A21). We reply by email, usually within a few working days.
You can also use the support form.
Common questions
I did not receive my sign-in code
The app signs you in with a one-time code sent to your email address, so there is no password.
- Check the address you typed for mistakes.
- Look in your spam or junk folder. The email comes from Giggidy.
- Wait a minute, then ask for a new code. Only the newest code works.
Still nothing? Email us from a different address if you can, and tell us the address you were trying to use.
How do I book time with my expert?
Open the Book tab, choose a one-hour consultation or a project block (or a package from Package Deals), pick a time and add what you would like to talk about. Your expert confirms by email. You can follow it under Profile, then My Bookings.
How do I change or cancel a booking?
Open Profile, then My Bookings, and use the cancel button on the session. The cancellation terms are shown on the booking screen before you send a request. If you would like to change the time, email us and quote your reference.
What does "Get introduced" share?
Only what you see on the form, and only after you tick the box to agree. We email it to the business so they can contact you. You can follow your requests under Profile, then Settle-in Requests. If you want a business to delete what you sent them, please contact the business directly.
How do I delete my account?
In the app: Profile, then Delete my account. If you cannot open the app, email us from your account address. The page Delete your account explains exactly what happens to your data.
Which phones does it work on?
iPhone and Android phones. If something looks wrong, close the app completely and open it again, and make sure you have the latest version from the store. Then tell us what you saw and we will look into it.
Where is my data and who can see it?
Read our privacy policy. For any request about your data, email hello@giggidy.live.